How to Get a Doctor's Order
Specialty infusion therapy requires a physician's order and medical documentation. We've simplified the process to help you understand each step from initial consultation to treatment initiation.
Our administrative team handles insurance verification, prior authorization, and all coordination with your physician's office—allowing you to focus on your health while we manage the complexities.
Your Path to Treatment
Follow these six straightforward steps to begin your specialty infusion therapy at Zeus. Our team provides comprehensive support throughout the entire process.
Consult Your Physician
Schedule an appointment with your primary care physician or specialist to discuss your symptoms and treatment options. Your physician will evaluate whether specialty infusion therapy is medically appropriate for your condition.
Key Actions:
- Discuss your current symptoms and medical history
- Review previous treatments and their effectiveness
- Ask about specialty infusion therapy options
- Request laboratory testing if needed
Obtain Medical Documentation
Your physician will provide the necessary clinical documentation, including diagnosis codes, treatment orders, and recent laboratory results required for infusion therapy authorization.
Key Actions:
- Written prescription with specific medication and dosing
- Diagnosis with ICD-10 codes
- Recent laboratory results (typically within 30-90 days)
- Clinical notes supporting medical necessity
Submit Referral to Zeus
Your physician can transmit the referral directly to our facility via secure fax, electronic portal, or our downloadable referral form. Alternatively, you may hand-deliver the documentation to our clinic.
Key Actions:
- Physician faxes referral to: (555) 123-4568
- Email referral form to: inquiries@zsicenter.com
- Download and complete our referral form
- Bring documentation directly to our facility
Insurance Verification & Authorization
Our specialized administrative team immediately initiates comprehensive insurance verification and prior authorization processing. We manage all documentation and communicate directly with your insurance carrier.
Key Actions:
- Complete benefits investigation within 24-48 hours
- Submit prior authorization requests to insurance
- Handle all insurance correspondence and appeals
- Provide cost estimates and financial counseling
Schedule Your Infusion
Once authorization is approved, our clinical coordinators will contact you directly to schedule your initial infusion appointment. We offer same-week availability with flexible scheduling options.
Key Actions:
- Receive confirmation call within 24 hours of approval
- Choose convenient appointment times
- Same-week scheduling typically available
- Receive pre-infusion instructions and preparation guidelines
Begin Treatment
Arrive at our private infusion suites where our critical-care trained clinical staff will administer your therapy using advanced monitoring protocols with continuous medical supervision.
Key Actions:
- Comfortable private infusion suites
- Expert infusion specialists provide personalized care
- Precision monitoring throughout treatment
- Immediate physician access if needed
When Specialist Involvement Is Required
Certain conditions require evaluation and treatment orders from board-certified specialists. Your primary care physician can provide referrals to appropriate specialists if needed.
Immunology Specialist Required
- Primary Immune Deficiencies
- Chronic Inflammatory Demyelinating Polyneuropathy (CIDP)
- Myasthenia Gravis
- Immune Thrombocytopenia (ITP)
Rheumatology Specialist Required
- Rheumatoid Arthritis
- Lupus
- Psoriatic Arthritis
- Autoimmune Disorders
Gastroenterology Specialist Required
- Crohn's Disease
- Ulcerative Colitis
- Inflammatory Bowel Disease
Neurology Specialist Required
- Multiple Sclerosis
- Guillain-Barré Syndrome
- Chronic Migraines
- Autoimmune Encephalitis
Hematology Specialist Required
- Hemophilia
- Von Willebrand Disease
- Severe Anemia
- Clotting Disorders
Genetics/Metabolic Specialist Required
- Gaucher Disease
- Fabry Disease
- Pompe Disease
- MPS I & II
What to Discuss with Your Physician
Prepare for your appointment by understanding what information your physician will need to determine if specialty infusion therapy is appropriate for your condition.
Current Symptoms & Medical History
Describe your symptoms, previous treatments, and how your condition affects daily activities
Current Medications & Allergies
Provide complete list of medications, supplements, and known drug allergies or adverse reactions
Recent Laboratory Results
Bring recent lab work, imaging studies, and diagnostic test results to your appointment
Insurance Information
Have your insurance card available—your physician's office will verify coverage and benefits
Questions About Infusion Therapy
Ask about treatment duration, expected outcomes, potential side effects, and alternative options
We Handle the Rest
Once we receive your physician's order, our specialized administrative team manages every aspect of the authorization and scheduling process.
Complete Insurance Coordination
Benefits verification, prior authorization submission, and appeals processing handled by our team
Direct Communication with Your Physician
Seamless coordination with your physician's office for clinical questions and documentation
Rapid Scheduling & Confirmation
Same-week availability with flexible appointment times to accommodate your schedule
Personalized Patient Support
Dedicated clinical coordinators available to answer questions and provide guidance